About Us - Hourly IT Services

Who We Are

Hourly IT Services was founded on a simple idea: businesses of all sizes deserve great IT support without the headaches of long-term contracts or exorbitant fees. We understand that not every company can afford a full-time IT department or expensive managed service contracts – yet tech problems still happen daily and can disrupt your operations and growth.

Our mission is to bridge that gap by providing reliable, affordable, on-demand IT services at a flat $90/hour rate as an alternative (or supplement) to traditional managed IT providers.

Our Team

We've built a team of vetted, experienced IT professionals who are passionate about helping clients succeed. Our technicians and engineers hold certifications across all major IT domains – from help desk and networking to cybersecurity and cloud platforms.

When you work with us, you're tapping into decades of combined IT experience solving real-world business technology challenges. We operate a 24/7 help desk and a nationwide network of on-call field technicians, so we can assist you promptly whether your issue is big or small, routine or emergency.

We take pride in being friendly, communicative, and thorough – the kind of IT partner you can truly rely on.

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Expert Team

24/7 nationwide coverage

Why Choose Hourly IT Services

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Proven Reliability

We don't just promise results – we deliver. Our customer satisfaction is a top priority, and we measure our success by your uptime and happiness. We maintain a very high client retention rate and positive feedback on our support.

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Business Understanding

We know technology is a means to an end for your business. That's why we take time to learn your operations and priorities. Our solutions aren't just technically sound, but also aligned with your business goals. We won't drown you in jargon or push unnecessary services.

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Preventative Approach

Unlike break-fix companies that only react to problems, we strive to prevent issues in the first place. When we come in to help, we also look for root causes and suggest improvements to stop recurrent problems. This proactive mindset saves you time and money in the long run.

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Honesty and Transparency

Integrity is one of our core values. If we believe a problem can be solved without our intervention, we'll guide you through it over the phone for free. If an issue is outside our expertise, we'll tell you and help find the right specialist.

Our Core Values

These principles guide everything we do

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Trust

We build long-term relationships based on honest communication and reliable service delivery.

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Transparency

Clear, itemized billing and straightforward communication about what you need and why.

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Responsiveness

Quick response times and immediate action when your business technology needs attention.

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Expertise

Certified professionals with real-world experience across all major technology platforms.

Our Commitment to Clients

When you choose Hourly IT Services, you're choosing a partner who will treat your business like our own. We know that your success is our success. That means we respond with urgency, communicate clearly, and always strive to exceed your expectations.

Whether we're fixing a single computer or rolling out a company-wide upgrade, we bring the same level of care and professionalism.

"Technology is the backbone of modern business, and you can trust us to keep that backbone strong and supported."

We look forward to growing with you and becoming your go-to IT team, one hourly service call at a time.

About Hourly IT Services