Transparent IT service pricing with no contracts, no hidden fees, and billing in 15-minute increments. Compare our rates to industry averages and see why businesses choose hourly IT support.
See how our transparent pricing compares to typical IT service costs and MSP contracts
All IT services at one simple rate - no complex pricing tiers or hidden fees
PC/Mac issues, software installation, troubleshooting
Server setup, network optimization, infrastructure
Microsoft 365, AWS, Azure setup and support
Security assessments, compliance, firewall setup
Strategic planning, vendor evaluation, budgeting
24/7 critical issue response and resolution
Most IT companies charge full hours even for quick fixes. Our 15-minute increments mean you only pay for actual time spent on your issues.
Our Bill: 30 minutes × $40/hr = $20
Typical IT Company: 2 hours minimum × $100/hr = $200
You Save: $180 on this simple task
See how much you could save by switching from expensive MSP contracts to flexible hourly support
Get answers to the most frequently asked questions about hourly IT support pricing
Our $40/hour rate includes all technical labor: troubleshooting, configuration, installation, consultation, project management, and documentation. We don't charge separately for travel time within our service areas, and initial consultations are always free.
The only additional costs are hardware/software purchases (at your cost, no markup) and any third-party services you choose to implement.
We track time in 15-minute increments and bill accordingly. If we spend 23 minutes on your issue, you pay for 30 minutes (rounded up to the nearest 15-minute increment). This is far better than competitors who charge full-hour minimums.
Example: A 37-minute task costs you $30 (45 minutes × $40/hr ÷ 4) instead of $100+ that most companies would charge for a "1-hour minimum."
No minimum charges and no monthly fees. You pay only for the time we spend working on your IT issues. If you don't need us in a given month, you pay nothing. If you need emergency help for 30 minutes, you pay for 30 minutes.
This makes us perfect for growing businesses, seasonal companies, or anyone who wants complete control over their IT budget.
Industry averages for IT support range from $75-150 per hour, with many companies charging 1-2 hour minimums. Our $40/hour rate with 15-minute billing typically saves businesses 60-75% on their IT support costs.
MSP contracts often cost $100-300 per user per month, whether you use their services or not. With our model, a 15-person company typically uses 20-25 hours per month, costing $800-1,000 instead of $1,500-4,500 with traditional MSPs.
Emergency support is available 24/7 at the same $40/hour rate - no premium pricing for nights, weekends, or holidays. When your business is down, the last thing you need is price gouging.
We typically respond to critical issues within 30 minutes and have you back up and running as quickly as possible, billing only for actual resolution time.
No markups on hardware or software. We recommend the best solutions for your needs and budget, then help you purchase directly from vendors or through your preferred suppliers at actual cost.
This approach saves you 20-40% compared to IT companies that mark up equipment, and ensures we're always recommending what's truly best for your business, not what's most profitable for us.
Join businesses that have switched to hourly IT support and are saving thousands annually while getting better service.
Call now for immediate help: